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Event Details
Be inspired by women making waves in the ASEAN payments industry and beyond. Join us at the 2024 Symposium! Our theme for this year is "Leading Through Volatility".
Our keynotes, panels, and break-out sessions will help strengthen your skills while keeping you on top of industry trends. Hear from women leaders on a variety of subjects including current payments issues and initiatives, fintech, and leadership. You'll also have the opportunity to network with women at all levels and with diverse backgrounds in payment and fintech. This is a must-attend event for any woman who's serious about accelerating her career in the payments industry.
The Women in Payments Symposium is a unique event that provides perspectives from key women leaders in payments, supports diversity and gender parity, and includes topics impacting all aspects of the payments ecosystem. The format includes keynote addresses, executive panel discussions, career development breakout sessions and networking breaks. This forum is an unparalleled opportunity that is empowering, current and immediately relevant to any woman pursuing a career in payments.
Oct 23 & 24, 2024 GMT+8
Add to CalendarRaffles City Convention Centre
80 Bras Basah Rd
Singapore
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Agenda
- Enterprise & Mercury Room
- 18:00 - 19:30NETWORKING COCKTAIL RECEPTION
- Networking Break/Stamford Foyer
- 08:30 - 09:15REGISTRATION & NETWORKING BREAKFAST
- 10:45 - 11:15NETWORKING BREAK
- 14:30 - 15:00NETWORKING BREAK
- Main Stage/Stamford Ballroom
- 09:15 - 09:20WELCOME REMARKS
Julia Streets
Founder & CEO, Streets Consulting, Host/Presenter, Senior Executive Leadership Coach
- 09:20 - 09:30OPENING REMARKS
Kristy Duncan
Founder and CEO of Women in Payments
- 09:30 - 10:00OPENING KEYNOTE FIRESIDE
Subhashini Chandran
Senior Vice President, Social Impact, Asia Pacific, Europe, Middle East and Africa at Mastercard
Kristy Duncan
Founder and CEO of Women in Payments
- 10:00 - 10:45EXECUTIVE PANEL – PAYMENTS AROUND THE WORLDPayment systems and methods vary widely across the ASEAN region, reflecting a blend of traditional practices and rapid technological advancements. There's a trend towards digital payments due to increasing smartphone penetration and government initiatives promoting financial inclusion and cashless transactions. However, challenges such as infrastructure gaps and varying levels of digital literacy persist, particularly in rural areas. Our panel of experts will discuss unique advancements and challenges in their regions.
Divya Jain
VP& GM, Global Network Services, APAC at American Express
Sari Mortel
Head of Payments, Philippines at J.P. Morgan
Yvonne Tan
VP Commercial APAC at Worldpay
Nishka Thadani
Senior Product Manager, Global Payments Solutions at HSBC
- 12:00 - 13:00NETWORKING LUNCH
- 13:00 - 13:35GENERATIVE AI - TRENDS IN ASEANASEAN businesses are increasingly leveraging generative AI for various applications such as customer service chatbots, content creation, personalized marketing, and predictive analytics. Companies are exploring how AI can enhance efficiency and customer engagement. Overall, generative AI is poised to drive significant transformations in ASEAN, offering opportunities for economic growth, improved public services, and enhanced innovation across various sectors. However, challenges such as skill shortages, ethical concerns, and regulatory frameworks will need to be addressed to fully realize the potential of AI in the region.
Renee Kerk
Service Director, Head of Client Service, North Asia, Treasury Services APAC at BNY Mellon
Aishwarya Krishnan
Commercial Manager, Business Development at Swift
Craig McClure
Director, Relationship Management of Chargebacks911
Deven Somaya
Managing Director, Global Head of Emerging Commerce Solutions, Partnerships & Innovation, Treasury and Trade Solutions, Asia Pacific at Citi
Grace Wee
Global Head of Strategic Partnerships & Business Development at Ping Pong
- 15:50 - 16:30MULTIGENERATIONAL WORKFORCE: ATTRACT, RETAIN AND MOTIVATEAttracting, retaining, and motivating a multigenerational workforce in the ASEAN region requires understanding and addressing the diverse needs, expectations, and motivations of employees across different age groups. Organizations that offer flexible work arrangements such as remote work, flexible hours, and compressed work weeks appeal to younger generations seeking work-life balance and older generations transitioning towards retirement. Developing a purpose driven culture with a strong organizational purpose and alignment of business goals that contribute positively to society and the environment resonates with employees of all ages.
Ahalya Arjuna
Head APAC, People Business Partner at PayPal
Serina Hourican
Managing Director, Head of Commercial Sales at Bank of America
Oliver Moran
Service Director & Head of Client Service, South & South-East Asia, Treasury Services APAC at BNY
Tracy Prandi-Yuen
VP Global Partnerships at Boku
Christine Zhang
Intra-Asia Head of Subsidiary Banking at J.P. Morgan
- 16:30 - 17:00CLOSING KEYNOTE FIRESIDE
Katri Krisnati
Vice President Corporate Communications at PT Freeport Indonesia
Rebekah Wong
ASEAN and Singapore Head of Payments at J.P. Morgan
- 17:00 - 18:00AWARDS PRESENTATION
Kaveri Khullar
SVP, Marketing & Sponsorship, Asia Pacific at Mastercard
Deepali Pendse
MD, Head of Cash and Inside Sales, Asia North & Australia, Asia South & Japan, Treasury and Trade Solutions at Citi
- 18:00 - 18:15CLOSING REMARKS
Kristy Duncan
Founder and CEO of Women in Payments
- 18:15 - 19:45CLOSING COCKTAIL
- Workshop/Bras Basah
- 11:15 - 12:00ISO 20022 ACROSS ASEANISO 20022 adoption in ASEAN varies across member states, posing challenges to regional financial integration. While countries like Singapore and Malaysia have made significant strides in implementing ISO 20022 for payments, others are at different stages of readiness. Harmonizing standards and ensuring interoperability remains a hurdle, impacting cross-border transactions and regulatory compliance. Challenges also include upgrading legacy systems, training personnel, and managing costs associated with implementation. Despite these hurdles, ISO 20022 offers benefits like richer data exchange and improved transaction efficiency, motivating ASEAN nations to collaborate towards a standardized approach for enhanced financial interoperability and regulatory alignment.
Julie Guetta
Technical Solution Lead at Mojaloop Foundation
A.J. Tan
Regulatory Relations Lead at PayPal
- 13:45 - 14:30EVOLVING CAREER STRATEGIES: MASTERING PERSONAL BRANDINGThe world has changed: macroeconomics have made securing a job harder, AI is screening CVs, and automation is reducing headcounts. Consequently, our approach to career progression must evolve. Building a personal brand is crucial, as the human touch helps navigate an AI-driven world. This workshop will cover how to develop a strong identity and influence within your profession, manage career transitions, and quickly build expertise in new roles. We'll also explore the importance of a consistent social media presence and best practices for creating an authentic personal brand that fits you.
Winnie Lau
Director, APAC Relationship Management, Global Enterprise e-Commerce of Worldpay
Monica Millares
Principal, Product Ways of Working at BigPay
- 15:00 - 15:40CBDCS AND STABLECOINS: WHAT IS ON THE HORIZONCBDCs (Central Bank Digital Currencies), cryptocurrencies, and stablecoins are gaining traction in ASEAN, albeit with varying regulatory approaches. Singapore leads with Project Ubin, exploring CBDCs for interbank settlements. Thailand permits cryptocurrencies for trading under regulated frameworks, fostering a growing crypto market. Stablecoins like USD Coin (USDC) are utilized for remittances in the Philippines, enhancing financial inclusivity. Challenges include regulatory clarity, cybersecurity risks, and consumer protection. Despite these hurdles, ASEAN countries are actively exploring these digital assets to modernize financial systems, improve cross-border transactions, and stimulate economic growth in the region.
Fiona Murray
Managing Director, APAC of Ripple
Rakhi Shrivastava
Product Owner at Partior
- Fireside Chat/Orchard
- 11:15 - 12:00FRAUD PREVENTION & CYBERSECURITY – FIGHTING FINANCIAL CRIMEManaging financial crime in ASEAN involves enhancing regulatory frameworks, collaboration among law enforcement agencies, and leveraging technology. Countries like Singapore employ advanced analytics and AI to detect suspicious transactions and combat money laundering. Regional initiatives promote information sharing and capacity building to tackle transnational financial crimes. Challenges include varying regulatory standards across member states, cybersecurity threats, and emerging forms of digital fraud. Strengthening regulatory oversight, promoting cross-border cooperation, and investing in fintech solutions are crucial for mitigating financial crime risks and ensuring the stability and integrity of ASEAN's financial systems.
Surabhi Agarwal
Regional Product Head, Digital Consumer Solutions at Mastercard
Xin Ren
Senior Director, Data Science of Feedzai
Aileen Yap
Assistant Commissioner, Anti-Scam Command, Commercial Affairs Department at Singapore Police Force
- 13:45 - 14:30FINANCIAL ECOSYSTEMS: THE NEXT WAVE OF FINANCIAL EVOLUTIONThe financial ecosystems in ASEAN are diverse and evolving, shaped by varying levels of economic development and regulatory frameworks across member states. Key components include traditional banking sectors, rapidly growing fintech industries, and expanding digital payment systems. Countries like Singapore lead in fintech innovation and digital banking, fostering a robust ecosystem with supportive regulations and infrastructure. Other nations are catching up, spurred by rising mobile penetration and increasing demand for digital financial services. Challenges include regulatory harmonization, cybersecurity risks, and bridging financial inclusion gaps in rural and underserved areas. ASEAN's financial ecosystems are pivotal in driving economic growth and digital transformation across the region.
Shaun Princess Malalad
Head of Fintech at Delivery Hero Philippines Inc.
Aneesha Daswani
Director, Product Management of Mastercard
Rohini Joshi
Vice-President, Information Technology at Fiserv
- 15:00 - 15:40NAVIGATING NEW HORIZONS: THE POWER OF MOBILITYMobility is vital for professional growth, yet women are 20% less mobile than men, especially those with familial responsibilities. Explore the world of women and mobility, discovering how relocating sparks fresh perspectives, resilience, and adaptability essential for effective leadership. Discussions will cover lessons from moving across roles and locations, overcoming cultural differences, and using challenges as learning opportunities. We'll also touch upon the impact of returning home, building confidence, and harnessing the transformative power of assertive leadership.
Indira Raman
Vice President at American Express
Anoushka Dua
Payments Head, Asia South and Singapore Solutions at Citi
- Panel/VIP B
- 10:50 - 11:10ARTIFICIAL INTELLIGENCE: ADVANCING GENDER INCLUSIVITYAs artificial intelligence (AI) transforms industries and reshapes the future of work, ensuring that women are equipped to harness the power of AI is essential for fostering innovation, inclusivity, and economic growth. Join us as our panelists share their insight on the current AI landscape and discuss actionable initiatives that can be implemented to foster inclusivity and empowerment.
Erlin Diana
Client Solutions, Onyx Coin Systems at J.P. Morgan
Nidhi Adhia
Enterprise Account Manager at Amazon Web Services
Bhumika Sharma
Executive Director, Payments Technology of J.P. Morgan
Wanyi Wong
Partner at PwC
- 11:15 - 12:00NAVIGATING LEADERSHIP DYNAMICS: THRIVING TOGETHERJoin our panel for an insightful discussion on fostering mutual growth and empowerment. Discover the power of leadership through coaching, mentoring, and supporting diverse talent to thrive together. Learn effective strategies for giving and receiving feedback, crucial for personal and team development. Hear from leaders on evolving leadership styles to drive a people-first mindset and manage large, diverse teams while promoting a culture of belonging. Explore ways to overcome inertia to change and achieve growth through incremental steps amid uncertainty. Delve into the role of emotional intelligence in leadership—self-awareness, authenticity, empathy, and fostering positive social skills for project success and talent retention.
Mabel Bolisay
Director of Deutsche Bank
Tasneen Padiath
Lakshmi Rajagopalan
Vice President, Network Commercialisation at Thunes
Lizi Tan
Liquidity & Account Solution Specialist at J.P. Morgan
Serina Hourican
Managing Director, Head of Commercial Sales at Bank of America
- 13:45 - 14:30AI – DRIVING CHANGE IN THE INDUSTRYAI is revolutionizing payments in ASEAN by enhancing fraud detection, personalizing customer experiences, and optimizing operational efficiency. In Singapore, AI-driven chatbots and predictive analytics streamline customer interactions and transaction processes. Malaysia employs AI to detect suspicious transactions and improve payment security. Indonesia explores AI-powered credit scoring to expand financial inclusion. Challenges include data privacy concerns and regulatory adaptation across diverse markets. However, AI's role in payments promises to reshape consumer behaviours and business operations, driving innovation and competitiveness in ASEAN's financial services sector.
Urvi Adatia
Vice-President at American Express
Rinika Gautam
Asst. Product Director of True Digital
Bhavna Kumar
Vice-President at Visa
Amy Tong
International Head of Client Implementation & Service, Treasury Services APAC & EMEA at BNY
- 15:00 - 15:40SOLVING MARKET FRAGMENTATION: OPPORTUNITIES AND BARRIERS TO GROWTHASEAN faces challenges in harmonizing QR code standards, hindering seamless cross-border transactions. Fragmentation among member states in QR code specifications complicates regional integration efforts. Real-time payment systems encounter interoperability issues, slowing down financial transactions. Efforts to streamline QR code standards and enhance real-time payment infrastructure are crucial for ASEAN's economic cohesion and digital transformation agenda. Achieving uniformity in QR code formats and improving interoperability can foster greater financial inclusivity and efficiency across Southeast Asia, bolstering the region's economic resilience and competitiveness in the global market.
Navleen Khalsa
SVP, Solution Sales at Citibank Singapore
Angie Ong
CEO
Jacqueline Trousset Wang
Board Director of Netstars Singapore
Janice Yeo
VP, Asia Pacific Strategy at Visa
Speakers
Urvi Adatia
Vice-President at American Express
Read BioNidhi Adhia
Enterprise Account Manager at Amazon Web Services
Read BioSurabhi Agarwal
Regional Product Head, Digital Consumer Solutions at Mastercard
Read BioAhalya Arjuna
Head APAC, People Business Partner at PayPal
Read BioMabel Bolisay
Director of Deutsche Bank
Read BioSubhashini Chandran
Senior Vice President, Social Impact, Asia Pacific, Europe, Middle East and Africa at Mastercard
Read BioAneesha Daswani
Director, Product Management of Mastercard
Read BioErlin Diana
Client Solutions, Onyx Coin Systems at J.P. Morgan
Read BioAnoushka Dua
Payments Head, Asia South and Singapore Solutions at Citi
Read BioKristy Duncan
Founder and CEO of Women in Payments
Read BioRinika Gautam
Asst. Product Director of True Digital
Read BioJulie Guetta
Technical Solution Lead at Mojaloop Foundation
Read BioSerina Hourican
Managing Director, Head of Commercial Sales at Bank of America
Read BioDivya Jain
VP& GM, Global Network Services, APAC at American Express
Read BioRohini Joshi
Vice-President, Information Technology at Fiserv
Read BioRenee Kerk
Service Director, Head of Client Service, North Asia, Treasury Services APAC at BNY Mellon
Read BioNavleen Khalsa
SVP, Solution Sales at Citibank Singapore
Read BioKaveri Khullar
SVP, Marketing & Sponsorship, Asia Pacific at Mastercard
Read BioAishwarya Krishnan
Commercial Manager, Business Development at Swift
Read BioKatri Krisnati
Vice President Corporate Communications at PT Freeport Indonesia
Read BioBhavna Kumar
Vice-President at Visa
Read BioWinnie Lau
Director, APAC Relationship Management, Global Enterprise e-Commerce of Worldpay
Read BioShaun Princess Malalad
Head of Fintech at Delivery Hero Philippines Inc.
Read BioCraig McClure
Director, Relationship Management of Chargebacks911
Read BioMonica Millares
Principal, Product Ways of Working at BigPay
Read BioOliver Moran
Service Director & Head of Client Service, South & South-East Asia, Treasury Services APAC at BNY
Read BioSari Mortel
Head of Payments, Philippines at J.P. Morgan
Read BioFiona Murray
Managing Director, APAC of Ripple
Read BioAngie Ong
CEO
Read BioTasneen Padiath
Read BioDeepali Pendse
MD, Head of Cash and Inside Sales, Asia North & Australia, Asia South & Japan, Treasury and Trade Solutions at Citi
Read BioTracy Prandi-Yuen
VP Global Partnerships at Boku
Read BioLakshmi Rajagopalan
Vice President, Network Commercialisation at Thunes
Read BioIndira Raman
Vice President at American Express
Read BioXin Ren
Senior Director, Data Science of Feedzai
Read BioBhumika Sharma
Executive Director, Payments Technology of J.P. Morgan
Read BioRakhi Shrivastava
Product Owner at Partior
Read BioDeven Somaya
Managing Director, Global Head of Emerging Commerce Solutions, Partnerships & Innovation, Treasury and Trade Solutions, Asia Pacific at Citi
Read BioJulia Streets
Founder & CEO, Streets Consulting, Host/Presenter, Senior Executive Leadership Coach
Read BioA.J. Tan
Regulatory Relations Lead at PayPal
Read BioLizi Tan
Liquidity & Account Solution Specialist at J.P. Morgan
Read BioYvonne Tan
VP Commercial APAC at Worldpay
Read BioNishka Thadani
Senior Product Manager, Global Payments Solutions at HSBC
Read BioAmy Tong
International Head of Client Implementation & Service, Treasury Services APAC & EMEA at BNY
Read BioJacqueline Trousset Wang
Board Director of Netstars Singapore
Read BioGrace Wee
Global Head of Strategic Partnerships & Business Development at Ping Pong
Read BioRebekah Wong
ASEAN and Singapore Head of Payments at J.P. Morgan
Read BioWanyi Wong
Partner at PwC
Read BioAileen Yap
Assistant Commissioner, Anti-Scam Command, Commercial Affairs Department at Singapore Police Force
Read BioJanice Yeo
VP, Asia Pacific Strategy at Visa
Read BioChristine Zhang
Intra-Asia Head of Subsidiary Banking at J.P. Morgan
Read Bio
Sponsors and Partners
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GLOBAL SIGNATURE NETWORKING
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REGIONAL BRONZE
