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Event Details
.Be inspired by women making waves in the Canada payments industry and beyond. Join us at the 2024 Symposium! Our theme for this year is "Women Leading the Generative Era".
Our keynotes, panels, and break-out sessions will help strengthen your skills while keeping you on top of industry trends. Hear from women leaders on a variety of subjects including current payments issues and initiatives, fintech, and leadership. You'll also have the opportunity to network with women at all levels and with diverse backgrounds in payment and fintech. This is a must-attend event for any woman who's serious about accelerating her career in the payments industry.
The Women in Payments symposium is a unique event that provides perspectives from key women leaders in payments, supports diversity and gender parity, and includes topics impacting all aspects of the payments ecosystem. The format includes keynote addresses, executive panel discussions, career development breakout sessions and networking breaks. This forum is an unparalleled opportunity that is empowering, current and immediately relevant to any woman pursuing a career in payments.
The registration for Women in Payments 2024 CANADA Symposium is now closed.
Sep 24 & 25, 2024 (EDT)
Add to CalendarArcadian Court
Toronto, Ontario, Canada
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Accommodations
We do not have a contracted room block nor special rate with any hotel during the symposium. There are a number of accommodation options near the Arcadian Court, including:
Sheraton Centre Toronto
Cambridge Suites Toronto
Hilton Toronto
One King West
Pantages Hotel Downtown
Marriott Downtown at CF Toronto Eaton Centre
Agenda
- Networking Break/ Main Foyer
- 14:30 - 15:00REGISTRATION
- 15:45 - 16:15NETWORKING BREAK
- Fireside Chat / LOFT 5
- 15:00 - 15:45BUILDING BRIDGES: COMMUNITY, EQUITY, AND PERSONAL GROWTHJoin us for a candid chat on thriving through bridging community, resilience, and authentic leadership. Learn how resilience, authenticity, and community-building shape career success in high-performing workplaces. Gain insights on leveraging personal strengths and advocating for gender equity and inclusivity. Listen to personal stories of fostering diversity to build a more inclusive and empowered payments community.
Janet Lin
Vice President, Lending and Payment Technology at EQ Bank
Violeta Rangel
Executive Director of MSCI
- 16:15 - 17:00BUILDING YOUR CIRCLE - WOMEN EMPOWERING WOMENThis session will discuss our unique experiences, highlighting leadership and career opportunities for women in payments. The panel will reflect on their own career paths and what the future looks like for careers in payments. The discussion will also emphasize the power of finding your own circle of women who push boundaries and thrive on the art of the possible through community building, coffee chats, networking, mentoring, and sponsorship.
Shruti Awasthi
Director, Open Banking Strategy of CIBC
Sarah Gowdy
Advisor, Digital Crimes Consortium at Equifax Canada
Rachelle Hildyard
Vice President, Global FIG & Correspondent Banking, Global Transaction Banking at Scotiabank
Bhavna Kaushal
Consulting and Advisory Services at Independent
Ann McDow
Chief People Officer at Peoples Group
- Workshop / LOFT 3 & 4
- 15:00 - 15:45THE JOURNEY TO DIGITAL IDENTITYAs we propel into an increasingly digital era, the significance of secure and inclusive digital identities in the payments landscape cannot be overstated. However, achieving universal access to digital identity remains a challenge, particularly in ensuring completeness and accuracy across diverse client types globally. This workshop endeavors to explore the journey to digital identity, the growing influence of consumer trends on corporate digital identity, and the value of innovation and digitization of clients in the payment and financial services ecosystem.
Amanda Estiverne-Colas
Founder of AGE Advisors
Veronica Genao
Business Development Director of Encompass
Abi Mondal
Senior Product Manager, Enterprise Open Banking at TD Bank
- 16:15 - 17:00THE FACE OF TOMORROWThe session will introduce you to the “Face of Tomorrow” and the transformation it can inspire. We will delve into three major trends: the macroeconomic shift that is driving buyer behaviour, the importance of empathizing with the unique needs and challenges faced by women, and the rich cultural tapestry and transformation that power the economies and ideals of Canadian society.
Amanda Fraga
VP, Insights at Mastercard
- Main Stage/Arcadian Court
- 18:15 - 18:20WELCOME REMARKS
Julia Streets
Founder & CEO of Streets Consulting, Host/Presenter, Senior Executive Leadership Coach
- 18:20 - 18:25OPENING REMARKS
Kristy Duncan
Founder and CEO of Women in Payments
- 18:25 - 19:30AWARDS DINNER
- 19:50 - 21:05AWARDS PRESENTATION
Kimberly Kuzmak
VP, Lifestyle Benefits, Partnerships & Brand at American Express
Suman Sidhu
VP, Global Payments Engineering at Scotiabank
- Panel / LOFT 1 & 2
- 15:00 - 15:45LEADERSHIP IN 2025: THRIVING AMID WORKFORCE EVOLUTIONBy 2025, over 25% of the workforce will be Gen Z, posing new challenges and opportunities. Leaders must learn to navigate multi-generational dynamics, tackle return to office challenges, deliver tough news, and foster connections. Discover essential soft skills for payments executives, current hiring insights, innovative retention strategies, and the impact of fintech and payments innovation on executive recruitment and talent strategies. This session is a must for leaders aiming to adapt and thrive in a rapidly evolving labour market.
Deborah Bottineau
Managing Director of Robert Half Canada
Emilija Businskas
Vice President, Communications at Mastercard
Megan Henning
Head, North American Receivables & Trade Finance Product at Bank of Montreal
Malini Mitra
Director Communications, UK, Northern Europe & Canada of PayPal
- 16:15 - 17:00ALLYSHIP: A CATALYST FOR EMPOWERMENT IN THE PAYMENTS INDUSTRYAs the payments industry evolves and diversifies, allyship emerges as a force in propelling the careers of women forward. In a realm historically dominated by males, allyship becomes a sign of solidarity and a strategic imperative for fostering an inclusive ecosystem. This session delves into how allyship serves as a springboard for career advancement, innovation, and empowerment. In an era of rapid technological advancement and shifting industry dynamics, there is a need for inclusivity.
Maria Hornak
Executive Director, Treasury Services for Global Corporate Banking of J.P. Morgan
Aileen Kheraj
VP, Emerging Payments and Enterprise Payments Capabilities at TD
Jude Leclerc
Managing Director, Head of Treasury Services Canada at J.P. Morgan
Sheri Levy
Vice President, Financial Institution Account Management at Mastercard Canada
Sherrie O’Doyle
Director, Sustainable Procurement & Value Growth, Global Chair for Alliance for Women of BMO
- Arcadian Gallery
- 17:00 - 18:00REGISTRATION & AWARDS RECEPTION
- Networking Break/ Main Foyer
- 08:00 - 08:45REGISTATION & NETWORKING BREAKFAST
- 10:15 - 10:45NETWORKING BREAK
- 14:40 - 15:10NETWORKING BREAK
- Fireside Chat / LOFT 5
- 10:45 - 11:25THE FUTURE OF CURRENCY - CBDC'S EWALLETS, AND MORECBDCs is a complex process influenced by various economic, technological, regulatory, and societal factors. While Canada has shown interest in exploring the possibility of a CBDC, the timeline and specific details of its implementation remain uncertain. As with any new form of currency, regulatory frameworks need to be established for AML, KYC, consumer protection, and financial stability. Canada will need to collaborate with other countries to address cross-border payments and regulatory harmonization. This fireside chat discussion will lay out tipping points that have led to shifting adoption and what triggers to watch for over the next five to 10 years.
Lois Tullo
CFO/CRO/CCO, EIR, Professor at KuberMIC, Global Risk Institute, Schulich School of Business
Allison Walsh
Director, NAM Product Head for Banking as a Service (BaaS) of Citibank
- 11:30 - 12:10THE ART OF VULNERABILITY: CULTIVATING AUTHENTIC LEADERSHIPPurposeful vulnerability refers to the intentional and strategic decision to open oneself up emotionally, mentally, or socially. It involves sharing genuine thoughts, feelings, or experiences with others in order to build trust, foster deeper connections, and create opportunities for growth and learning. This is, in fact, a vital trait for business leaders to possess and is key to building high-performing teams. By purposefully demonstrating vulnerability, you cultivate successful teams.
Heather Lamont
SVP, Global Customer Experience & Operations at Caf.io
Carolyn Anderson
SVP, Head of Marketing, Point of Sale Lending at Elavon
- 14:00 - 14:40FUELING DATA DRIVEN INNOVATION - BRIDGING THE GAP BETWEEN INTEREST & USAGECanada is on the path to operationalizing a Consumer-Driven Banking ecosystem. Consumers will be empowered to choose innovative products and services to improve their financial outcomes. The trust Canadians place in providers when they use payment services today will grow even more essential as Open Banking takes shape, and the market opens to new players. In the run-up to 2025, as providers prepare to roll out new and innovative services, how do we prime the ecosystem for strong adoption among consumers, and help them reap the benefits of Open Banking? How will we enable participants to achieve strong growth? In this fireside chat, industry experts will explore various strategies to manage risk while fostering a successful Open Banking system in Canada.
Nik Batheja
Director, Global Head of Open Banking at BNY
Saba Shariff
SVP Chief Strategy Product & Innovation Officer at Symcor
Louise Carter
Director, Retail Payments Supervision of Bank of Canada
- Workshop / LOFT 3 & 4
- 10:45 - 11:25UNLOCKING EXECUTIVE-LEVEL PRESENCE: STRATEGIES FOR SUCCESSJoin us for an interactive workshop where you’ll uncover the essential elements of projecting executive-level presence. Explore three key strategies to enhance your professional image, communicate with authority, and boost your confidence in the workplace. Participate in exercises designed to develop your speaking style and master techniques for expressive speeches, stage presence, and audience interaction. Connect with your audience on a deeper level to make your talks memorable and impactful. Discover how to craft compelling narratives that engage and inspire, all while finding your authentic voice.
Michele Balcom
Senior Vice President, Enterprise Business Development, North America at Worldpay
Sammie Walker Herrera
Public Speaking & Confidence Coach at Speak Y'all
Janet Lalonde
Vice President, Business Program Delivery at Payments Canada
- 11:30 - 12:10EMBRACING CHANGE - PREPARING FOR THE FUTUREIt's been 18 months since the industry ‘go-live’ for ISO20022. The adoption of real-time payments and Open banking is in full swing, but how is this translating to value for banks and their clients, especially when it comes to B2B payments? In this workshop we will have an open discussion about the possibilities and importance of a modern payment ecosystem.
Maureen Jarvis
Managing Director, Head of Business Banking Sales, Global Payments Solutions at Bank of America
Kellie Johnson
SVP Payments, Americas at RedCompass Labs
Tamara Silvera
AVP, Treasury Operations at Manulife
- 14:00 - 14:40NETWORKING SESSION VISADiscover the power of positive relationships at our networking session, designed to unite and empower women through industry connections. The session will feature an interactive Ambition Board Workshop, designed to empower, and inspire through the sharing of personal ambitions. The aim is to foster self-belief and belonging as attendees create profound connections with like-minded women, exchanging contact details and building a supportive network that extends beyond the symposium. Join us in an atmosphere of camaraderie, empowerment, and inspiration. Together, we can inspire change, foster inclusion, and empower each other to reach new heights.
- Main Stage/Arcadian Court
- 08:45 - 08:50WELCOME REMARKS
Julia Streets
Founder & CEO of Streets Consulting, Host/Presenter, Senior Executive Leadership Coach
- 08:50 - 09:00OPENING REMARKS
Kristy Duncan
Founder and CEO of Women in Payments
- 09:00 - 09:30OPENING KEYNOTE FIRESIDE
Rania Llewellyn
Former President and Chief Executive Officer at Laurentian Bank
Tanya van Biesen
President & CEO of VersaFi
- 09:30 - 10:15EXECUTIVE PANELAddressing imposter phenomenon involves acknowledging and challenging negative thought patterns, building self-confidence, and seeking support from mentors, peers, or mental health professionals. Focusing on one's strengths and accomplishments and setting realistic goals can also help individuals overcome imposter feelings and achieve their full potential. Do male allies play a role in advocating for fairness in the workplace by promoting equal opportunities for all individuals? This mixed panel will share insights on the importance of male allyship.
Lyndsay Langford
Managing Director, Treasury Sales Manager of Bank of America
David Berube
Executive Director, Program & Project Team, Chase Payments Solutions, Merchant Services of J.P. Morgan
Matthew Parker-Jones
Senior Vice President, Global Transaction Banking at Scotiabank
Victoria Patterson
Director, Global Solution Sales of Citi
Cassie Wong
Head of Payments and Partnerships, Canada at PayPal
- 12:10 - 13:05NETWORKING LUNCH
- 13:05 - 13:15LUNCH REMARKS
Olivia Tang
Senior Vice President – Legal & Corporate Affairs at Peoples Group
- 13:15 - 13:55HOW BIOMETRICS & AI ARE INFLUENCING FRAUDS & SCAMSWhy are sophisticated frauds and scams difficult to detect? The answer is simple: they mimic human behaviour using bots, scripts, and a variety of other tools. By relying on biometric data such as fingerprints, facial recognition, iris scans, or voice patterns, organizations can add an extra layer of security to their authentication processes. Sophisticated fraudsters may attempt to deceive biometric systems by presenting fake or stolen biometric data. How is our industry and our regulators preparing to protect against sophisticated attacks?
Carol Ann Northcott
Chief Risk Officer at Central 1
Phil Hogg
President at Worldpay Canada Corporation
Ainsley Johnston
Director, Product Management of Mastercard
Ute Miller
Senior Vice President, Identity Verification Products at Mastercard
Carleigh Watts
Vice President, UX and User Strategy - Omnichannel Biometrics at J.P. Morgan
- 13:55 - 14:00CLOSING KEYNOTE INTRODUCTION
- 15:10 - 16:00UNICORN CHALLENGE - Generative AI- The New FrontierThe Women in Payments Unicorn Challenge gives female-run fintech start-up the opportunity to present their concept to a panel of judges and an audience of payments professionals. This year’s challenge will give one challenger the opportunity to pitch to a panel of judges, followed by a deeper conversation on their cutting-edge technology and its impacts on payments industry. The conversation will also delve in to both the successes and obstacles experienced by women within payments, AI and technology.
Phuong Dang
Vice President, Payments at CIBC
Sarit Daniel
Sr. Director, Payments & FX of RBC
Mia Huntington
EVP, Digital & Associations at Elavon
Patricia Thaine
Co-Founder & CEO of Private AI
- 16:00 - 16:05KEYNOTE INTRODUCTION
Annette Kingsley
VP, Colleague Experience Group at American Express Canada
- 16:05 - 16:50CLOSING KEYNOTELaugh, Think and Play More for Business and Career Success -
In our fast paced business world it is vital that we allow ourselves to reconnect with being human. When we Laugh, Think and Play (three most deeply human attributes) we open ourselves up to connections on a deeper level, more engagement and more productivity at work and life. In this engaging, thought provoking and funny talk Em will guide you on how you can allow yourself more time to do these three things and why they matter now more than ever.
Em Stroud
Spark, Laugh Think Play
- 16:50 - 17:05CLOSING REMARKS
Kristy Duncan
Founder and CEO of Women in Payments
- Panel / LOFT 1 & 2
- 10:45 - 11:25OPEN BANKING - PAY BY BANKGlobal markets are enacting openness in financial services via Open APIs. In EU, the PSD3 regulation will enable mass growth by developing a competitive and innovative payments market. In other international regions, Saudi Arabia is introducing legislation, Colombia and Mexico are on their way, while countries like Brazil and India, with low credit card penetration rates, have fast adopted the Pay by Bank concept. How does Canada compare?
Shruti Awasthi
Director, Open Banking Strategy of CIBC
Karen Budahazy
Board Member at Open Finance Network Canada
Buffy Duke
SVP Client Coverage Group at Caspian One Open Data
Julie Falardeau-Moghaddam
VP, Product Management, Acquiring Platform and Rails at J.P. Morgan
Bhavna Kaushal
Consulting and Advisory Services at Independent
- 11:30 - 12:10PAYMENTS AROUND THE WORLDOur panelists will bring a global perspective on payments around the world. Canada and the U.S. share many commonalities due to their geographic proximity. The panel will explore similarities and regulatory differences between these two countries. Discover some of the unique and innovative products that are being developed around the globe to meet the needs of customers. India ranks number one in digital payments globally. Our expert panel will provide insights into global payments and market adoption of evolving technologies.
Shobana Hariprasad
Senior QA Manager, Commercial Banking Technology at CIBC
Sarit Daniel
Sr. Director, Payments & FX of RBC
Katherine Scrivener
Director, Multinationals, Global Transaction Banking of Scotiabank
Patricia Yun
Head of Digital Commerce at TD Bank
- 14:00 - 14:40FINTECH INNOVATION: EXPLORE ADOPTION CHALLENGESFintech innovation in Canada has been notable in recent years, with a growing number of startups and established financial institutions exploring new technologies to improve financial services. However, there have been challenges related to the adoption of fintech solutions in Canada. AI is just one of the many transformative solutions that can enhance both consumer financial health and institutional stability. This workshop will explore the challenges to adoption: regulatory, market structure, consumer behaviour, and infrastructure.
Bernice Cheung
VP Financial Services & Cultural Markets Research at Environics Research
Jamie Chomas
SVP, Digital Strategic Partnerships at Ria Money Transfer
Roya Kachooei
CEO of Walletifai
Claire Robinson
VP of Product at FISPAN
Laurence Boudrias
Associate, Venture Capital at National Bank of Canada
- Arcadian Gallery
- 17:05 - 18:30CLOSING COCKTAIL
Speakers
Rania Llewellyn
Former President and Chief Executive Officer at Laurentian Bank
Read BioTanya van Biesen
President & CEO of VersaFi
Read BioEm Stroud
Spark, Laugh Think Play
Read BioCarolyn Anderson
SVP, Head of Marketing, Point of Sale Lending at Elavon
Read BioCarol Ann Northcott
Chief Risk Officer at Central 1
Read BioShruti Awasthi
Director, Open Banking Strategy of CIBC
Read BioMichele Balcom
Senior Vice President, Enterprise Business Development, North America at Worldpay
Read BioNik Batheja
Director, Global Head of Open Banking at BNY
Read BioDavid Berube
Executive Director, Program & Project Team, Chase Payments Solutions, Merchant Services of J.P. Morgan
Read BioDeborah Bottineau
Managing Director of Robert Half Canada
Read BioLaurence Boudrias
Associate, Venture Capital at National Bank of Canada
Read BioKaren Budahazy
Board Member at Open Finance Network Canada
Read BioEmilija Businskas
Vice President, Communications at Mastercard
Read BioLouise Carter
Director, Retail Payments Supervision of Bank of Canada
Read BioBernice Cheung
VP Financial Services & Cultural Markets Research at Environics Research
Read BioJamie Chomas
SVP, Digital Strategic Partnerships at Ria Money Transfer
Read BioPhuong Dang
Vice President, Payments at CIBC
Read BioSarit Daniel
Sr. Director, Payments & FX of RBC
Read BioBuffy Duke
SVP Client Coverage Group at Caspian One Open Data
Read BioKristy Duncan
Founder and CEO of Women in Payments
Read BioAmanda Estiverne-Colas
Founder of AGE Advisors
Read BioJulie Falardeau-Moghaddam
VP, Product Management, Acquiring Platform and Rails at J.P. Morgan
Read BioAmanda Fraga
VP, Insights at Mastercard
Veronica Genao
Business Development Director of Encompass
Read BioSarah Gowdy
Advisor, Digital Crimes Consortium at Equifax Canada
Read BioShobana Hariprasad
Senior QA Manager, Commercial Banking Technology at CIBC
Read BioMegan Henning
Head, North American Receivables & Trade Finance Product at Bank of Montreal
Read BioRachelle Hildyard
Vice President, Global FIG & Correspondent Banking, Global Transaction Banking at Scotiabank
Read BioPhil Hogg
President at Worldpay Canada Corporation
Read BioMaria Hornak
Executive Director, Treasury Services for Global Corporate Banking of J.P. Morgan
Read BioMia Huntington
EVP, Digital & Associations at Elavon
Read BioMaureen Jarvis
Managing Director, Head of Business Banking Sales, Global Payments Solutions at Bank of America
Read BioKellie Johnson
SVP Payments, Americas at RedCompass Labs
Read BioAinsley Johnston
Director, Product Management of Mastercard
Read BioRoya Kachooei
CEO of Walletifai
Read BioAileen Kheraj
VP, Emerging Payments and Enterprise Payments Capabilities at TD
Read BioBhavna Kaushal
Consulting and Advisory Services at Independent
Read BioAnnette Kingsley
VP, Colleague Experience Group at American Express Canada
Read BioKimberly Kuzmak
VP, Lifestyle Benefits, Partnerships & Brand at American Express
Read BioJanet Lalonde
Vice President, Business Program Delivery at Payments Canada
Read BioHeather Lamont
SVP, Global Customer Experience & Operations at Caf.io
Read BioLyndsay Langford
Managing Director, Treasury Sales Manager of Bank of America
Read BioJude Leclerc
Managing Director, Head of Treasury Services Canada at J.P. Morgan
Read BioSheri Levy
Vice President, Financial Institution Account Management at Mastercard Canada
Read BioJanet Lin
Vice President, Lending and Payment Technology at EQ Bank
Read BioAnn McDow
Chief People Officer at Peoples Group
Read BioUte Miller
Senior Vice President, Identity Verification Products at Mastercard
Read BioMalini Mitra
Director Communications, UK, Northern Europe & Canada of PayPal
Read BioAbi Mondal
Senior Product Manager, Enterprise Open Banking at TD Bank
Read BioSherrie O’Doyle
Director, Sustainable Procurement & Value Growth, Global Chair for Alliance for Women of BMO
Matthew Parker-Jones
Senior Vice President, Global Transaction Banking at Scotiabank
Read BioVictoria Patterson
Director, Global Solution Sales of Citi
Read BioVioleta Rangel
Executive Director of MSCI
Read BioClaire Robinson
VP of Product at FISPAN
Read BioKatherine Scrivener
Director, Multinationals, Global Transaction Banking of Scotiabank
Read BioSaba Shariff
SVP Chief Strategy Product & Innovation Officer at Symcor
Read BioSuman Sidhu
VP, Global Payments Engineering at Scotiabank
Read BioTamara Silvera
AVP, Treasury Operations at Manulife
Read BioJulia Streets
Founder & CEO of Streets Consulting, Host/Presenter, Senior Executive Leadership Coach
Read BioOlivia Tang
Senior Vice President – Legal & Corporate Affairs at Peoples Group
Read BioPatricia Thaine
Co-Founder & CEO of Private AI
Read BioLois Tullo
CFO/CRO/CCO, EIR, Professor at KuberMIC, Global Risk Institute, Schulich School of Business
Read BioSammie Walker Herrera
Public Speaking & Confidence Coach at Speak Y'all
Read BioAllison Walsh
Director, NAM Product Head for Banking as a Service (BaaS) of Citibank
Read BioCarleigh Watts
Vice President, UX and User Strategy - Omnichannel Biometrics at J.P. Morgan
Cassie Wong
Head of Payments and Partnerships, Canada at PayPal
Read BioPatricia Yun
Head of Digital Commerce at TD Bank
Read Bio
Sponsors and Partners
Organizer
GLOBAL PLATINUM
GLOBAL LEADERSHIP
GLOBAL CHAMPION
GLOBAL GOLD
AMERICAS GOLD & CANADA AWARDS
GLOBAL SIGNATURE NETWORKING
GLOBAL SILVER
GLOBAL BRONZE
REGIONAL UNICORN CHALLENGE
REGIONAL GOLD
REGIONAL WELCOME SPONSOR
NEXT GENERATION TALENT
REGIONAL LUNCH
REGIONAL BREAKFAST
REGIONAL BRONZE
REGIONAL ALLY
